Mechanical fail permanent - Sled home failed

"Mechanical fail permanent - Sled home failed" is usually caused by a buildup of grime and debris on the sensors which detect when the sled is at it home position, or by issues with the mobility of the service station. This article will guide you through cleaning the home sensors. In the event that cleaning the sensors does not fix the issue, you should then call support. There are 2 of these sensors pictured below. Clean them using a Q-tip with some rubbing alcohol.

Home sensor:

Index Sensor: